Informative Articles To Help You Understand The Courses
Here are a few quick and simple questions.
If you are a team member, then it is good; if you are a project manager, then, even better!
The size of a project team could range from say, three, five, seven, ten, and on large projects may go up to fifty. Megaprojects could end up with over hundred team members. Of course, large construction projects may have hundreds of them including the workforce at the construction site. We will leave them for now.
For our reference, let us use a ten-member project team including the project manager.
Here is a trick question!
As a project manager, how many lines of communication exist on your project? Let me clarify that communication is a two-way process. The project manager interacting with team member ‘x’ and the team member ‘x’ responding represents one line of communication.
Did the question force you to pick up a paper and pencil and maybe a calculator?
Don’t get worked up. The answer is forty-five lines of communication. The formula behind the math is (n) × (n-1) ÷ 2, where ‘n’ represents the number of people.
As a project manager, why should you be worried about the math here?
Imagine if you are managing a project with nine team members, the possible channels of communication between you and the team members as well as the team members amongst themselves is just forty-five!
Did that shock you? I hope so!
The key takeaway for the project managers is – unless you plan, manage, and control your project communications, you might end up with a project communications breakdown as highlighted in this blog’s image at the beginning.
Here’s a quiz question!
Have you heard of Albert Mehrabian? If not, you are not alone.
One of his significant contributions includes the analysis of communication and its impact. Communication is made up of three components – words, intonation or modulation, and body language. Mehrabian’s research observed that the effect of words, modulation, and body language were 7%, 38%, and 55% respectively.
While Mehrabian’s findings have been misinterpreted (research on communication misrepresented is such an irony, isn’t it?), let us not venture into that arena for now!
Now reflect on how much we communicate and the manner in which we communicate? With the latest technologies available, it is hardly surprising that much of our interactions are ‘textual’ – emails, messages, chats, etc.
As project managers and professionals, what insights could we draw from Mehrabian’s research in this environment?
That there is a 93% chance of the project communications NOT being perceived the way it was intended to!
Let us now review the two communication aspects that we talked about so far.
As project managers and team members, do you realize the potential dangers of miscommunication on projects? Could you visualize the effect of a project communication breakdown?
In the above context, it is amply clear that project managers and business leaders must invest in the right combination of communication modes listed below.
It is no rocket science that face-to-face interactions have the best possible impact.
However, in today’s global corporate world, face-to-face interactions may not be feasible all the time. The situation warrants a different communication and collaboration approach with the use of other modes of communication.
“Are you listening”?
At SRISHA, we listen to our stakeholders to enable them succeed in this hyper-competitive business environment through our unique and customized workshops and consulting engagments designed to significantly enhance your organizational PPM maturity.
About Author :
Srikanth PV comes with two decades of global corporate and consulting background across industries with diverse roles including Strategy, Leadership, and Management. Currently, he focuses on driving and creating customer value by building and enhancing organizational portfolio, program, and project management maturity by his impactful consulting and coaching engagements. He is also a former member of the Board of Directors of PMI Bangalore Chapter.
View his detailed profile on LinkedIn at https://in.linkedin.com/in/srikanthpvpmp